Last updated · August 2026
OpifexHQ is subscription software for businesses. You pay a yearly per-seat subscription, your data remains yours, and your heavy CAD files never leave your network. Below are the full terms.
The OpifexHQ service ("Service") is provided by OpifexHQ (a business being incorporated; full company details — name, registered seat, VAT — will be posted here once incorporation is complete, before online sales open). Contact: support@opifexhq.com.
The Service is offered exclusively to businesses and professionals (B2B). By accepting these terms you confirm you are acting in the course of business and have authority to bind your company.
(a) The cloud platform (web application and API) at opifexhq.com.
(b) The OpifexHQ desktop application for Windows, which works alongside SolidWorks and is additionally governed by the End User License Agreement (EULA).
(c) Assistance with initial installation and setup.
Subscription is per user seat (e.g. designer seat, web/production seat). Each seat is for one named user; credential sharing between multiple people is not allowed.
You are responsible for safeguarding your users’ credentials and for all activity under your accounts.
The subscription is priced per user seat. The current indicative price is €100/month per designer (desktop) seat and €12/month per web/production seat, plus VAT where applicable; the final price is set out in your subscription quote. Subscriptions are prepaid annually.
Payment is made either online by card (through a licensed payment provider — card details are never stored on our systems) or by invoice and bank transfer.
Access is activated upon confirmation of payment. In case of overdue amounts we may suspend access after notice.
Current-term price lock: the price agreed for your active subscription term stays fixed for its entire duration — we do not raise or change it while that term is in effect.
Pricing of future terms: we reserve the right to freely set the price for each subsequent term (renewal). Any new price applies only from the next term and never retroactively; you will be notified in good time of the applicable renewal price (see §6 and §13) and, if you do not accept it, you may choose not to renew at no cost. Example: if you buy an annual subscription at today’s price, that price does not change until it expires; if the price has been adjusted by the time it expires, renewal is at the new applicable price.
The subscription renews at the end of each period. You will be notified in good time before each renewal; no charge is made without prior notice.
Refund requests are reviewed case by case — email us and we will look at it together. As the Service is offered exclusively to businesses, consumer withdrawal rights do not apply.
The data you enter into the Service (assemblies, BOMs, orders, production data) belongs to you.
The cloud stores accounts, production-organisation data (BOMs, flows, orders, stock, history) and small preview images. CAD files (SolidWorks, DXF, STEP, Pack and Go) are stored on your own file server and are not uploaded to the cloud.
When the subscription ends you may request an export of your data within 30 days; after that it is permanently deleted.
Not allowed: reselling or sub-licensing the Service; circumventing seat or security mechanisms; decompiling or modifying the software (beyond what the law expressly permits); using the Service for any unlawful purpose.
We make every reasonable effort to keep the Service running, with scheduled maintenance where needed. No guaranteed availability level (SLA) is provided unless agreed in writing. Support is provided by email on business days and hours.
The OpifexHQ software, design and marks belong to us. You receive a non-exclusive, non-transferable right of use for the duration of the subscription.
OpifexHQ works alongside SolidWorks®, CAD software by Dassault Systèmes (a third-party, independent vendor). We do not provide, sell or license SolidWorks; the CAD features require your own valid SolidWorks license. The acquisition, licensing and use of SolidWorks are governed solely by your agreement with Dassault Systèmes (or its authorised resellers), which alone is responsible for SolidWorks. We bear no responsibility for SolidWorks itself — its functionality, availability, updates, licensing, compatibility or results. OpifexHQ is an independent product, with no connection to Dassault Systèmes. SolidWorks and Dassault Systèmes are trademarks of their respective owners.
The software is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential damages (e.g. lost profits, production downtime).
Our total liability is limited to the amounts you paid for the Service in the last 12 months. The limitation does not apply where the law does not permit it (e.g. willful misconduct).
Important: OpifexHQ is a production-organisation tool — final verification of drawings, dimensions and part fitness remains your responsibility.
The agreement lasts as long as the subscription. We may terminate for a material breach that is not remedied within a reasonable period after notice. Section 7 applies to your data.
We may update these terms. For material changes you will be notified (by email or in-app) at least 30 days in advance; changes take effect from your next renewal. If you disagree, you may choose not to renew.
These terms are governed by Greek law. The courts of our registered seat have jurisdiction. Before any legal action we will try to resolve the dispute amicably.
Questions about the terms? support@opifexhq.com